Frequently asked questions

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19 articles in this collection
Written by Pierre Hay and Florian Guyonnet

How is transport organized?

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Written by Pierre Hay
Updated over a week ago

What happens once the sale is concluded?

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Written by Pierre Hay
Updated over a week ago

How is my payment secured?

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Written by Pierre Hay
Updated over a week ago

Can I place a bid by telephone?

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Written by Pierre Hay
Updated over a week ago

A single bidder has placed several bids one after the other. Why?

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Written by Pierre Hay
Updated over a week ago

Can I know the reserve price for a given lot?

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Written by Pierre Hay
Updated over a week ago

Can I lower my bid?

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Written by Pierre Hay
Updated over a week ago

What guarantees do I have for the vehicle I select?

What guarantees do I have for the vehicle I select?
Pierre Hay avatar
Written by Pierre Hay
Updated over a week ago

Can I withdraw or cancel a previous bid?

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Written by Pierre Hay
Updated over a week ago

What does "reserve price" mean?

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Written by Pierre Hay
Updated over a week ago

My bid has not been accepted, why?

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Written by Pierre Hay
Updated over a week ago

How do I bid?

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Written by Pierre Hay
Updated over a week ago

Why do I have to confirm my account?

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Written by Pierre Hay
Updated over a week ago

How can I bid?

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Written by Pierre Hay
Updated over a week ago

How do I register?

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Written by Pierre Hay
Updated over a week ago

Can I obtain assistance to inspect the vehicle?

Pierre Hay avatar
Written by Pierre Hay
Updated over a week ago

Why register?

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Written by Pierre Hay
Updated over a week ago

How do I inspect a vehicle before bidding ?

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Written by Florian Guyonnet
Updated over a week ago

How much commission is added to the sale price?

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Written by Florian Guyonnet
Updated over a week ago